🔐 Big Voyage Privacy Policy

1.1. We respect every user's right to privacy and are committed to protecting personal data in accordance with the current legislation of the Republic of Armenia.

1.2. This policy applies to all services and pages of the Big Voyage website.

2.1. We may collect the following data:

Name and contact details (phone, email, messengers)

Booking information (date, time, route, vehicle, cost)

Data submitted through feedback forms or messengers

IP address and cookie data (to improve website functionality)

2.2. We do not request or process sensitive personal data (e.g., religious beliefs, medical information, etc.).

3.1. The collected data is used exclusively for:

processing orders and organizing transfers or tours;

communicating with clients regarding their bookings;

improving the quality of our services;

analyzing website traffic and optimizing our site.

3.2. We do not sell or transfer your data to third parties without your consent, except as required by law.

4.1. We implement modern technical and organizational measures to protect information from unauthorized access, alteration, loss, or disclosure.

4.2. Access to personal data is restricted to authorized employees who are bound by confidentiality obligations.

4.3. The data retention period is determined by the purposes of processing and by law.

5.1. We use cookies for the proper functioning of the website and to analyze traffic.

5.2. Users can disable cookies in their browser settings, but this may affect the functionality of some website features.

6.1. You have the right to:

receive information about what data we store;

request its correction or deletion;

withdraw your consent to data processing.

6.2. To exercise these rights, please contact us using the details on our "Contact Us" page.

7.1. We reserve the right to amend this policy at any time.

7.2. The current version will always be published on this page with the update date indicated.